Customer Service Hours: M-F 9am to 5pm PST

Privacy Policy

Your Privacy

Thank you for shopping at (the "Web Site"). Protecting your privacy and securing your personal and financial information is very important to us. Our privacy policy outlines the information we collect, how and why we use the information, and the safeguards we have in place to protect that information.

Your Consent

By accessing and using the Remi And Reid Web Site, shopping at our online store, or filling out and submitting our customer information cards when visiting a Remi And Reid store, you consent to our privacy policy, and give us your permission to process and use submitted personal data in accordance with this privacy policy. Remi And Reid reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website. Accordingly, we encourage you to review this page from time to time, particularly each time you use our online store.

Information We Collect

When placing an order, you will be asked for certain personal information (such as your name, address, telephone number, email address, billing address, ship-to address and credit card information). This information is kept on our private files on our secure web server and internal systems.


Cookies are small files that are automatically stored on your computer capturing certain information (such as what web sites you visit, and how often). Here is a list of cookies that we use. You can set your browser preferences to automatically disable cookies, if you do not wish to have cookies on your system.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Google analytics:

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

Use of Information

Remi And Reid maintains customer data for purposes of customer relationship management. We may use the information you provide us for promotion, marketing research and analysis, to review our performance and improve our services to you, or to communicate with you about your order.

Securing Your Information

We take reasonable steps in order to keep information supplied by you confidential, and make certain that your information is accessible only by authorized personnel. Regardless of our reasonable attempts to safeguard your personal information from unauthorized access, use or disclosure, you accept that we cannot guarantee the security of your information as security can sometimes be breached and Internet data transmission can be accessed by unintended recipients. Accordingly, you agree not to hold us responsible for any breach of security, unless this breach is due to our negligence.

Disclosing Information to Third Parties

We have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. From time to time, we may share personally identifiable information with contracted third parties in order to maintain our website, manage our database, distribute e-mails and provide client communications. The personal information you provide may be processed by these third parties, on our behalf, on an as-needed basis. However, we do not authorize any of these service providers to make any other use of your information, and do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. In the event Remi And Reid is acquired by another entity or is merged or consolidated, information about Remi And Reid customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this Privacy Policy.

Children's Online Privacy Protection Act Compliance

Remi And Reid is committed to protecting the safety of children online. Therefore, in accordance with the requirements of Children's Online Privacy Protection Act, we do not knowingly collect any personally identifiable information from anyone under the age of thirteen. If Remi And Reid receives actual knowledge that a subscriber is under thirteen, we will eliminate all personal information relating to this subscriber from our files. If you are under thirteen, please ask your parents or legal guardian to use the online store.

Changes to Information Provided & Requests for Deletion

If you have placed an on-line order and would like to make any changes to the information you provided, you may advise of any changes by calling our customer service department at (310) 882-5384, or by sending us an email at

Contact Us

If you have any comments or queries regarding our privacy policy or to update, correct or request removal of your personal information, please call our customer service department at (310) 882-5384 or e-mail us at